Pedro Felgueiras
Profile
I’m a self-motivated and highly competent IT professional with extensive background in developing and customizing internal tools and processes. I have excellent interpersonal skills and empathy, enabling me to interact with a wide range of departments identifying theirs needs and burdens. I am eager to be challenged in order to grow and further improve my skills. My greatest passion is using my technical know-how and skills to facilitate and improve day to day tasks to organisations and their persons.
Experience
We Are Planet
Porto, Portugal
Atlassian Solutions Architect
2024 - Present
- End to end management of Planet Atlassian Suite
- Desgin strategic initiatives to keep Planet using cuting edge integrations and automation ot enhance our operations
- Running JIRA/Confluence/BitBucket applications no a Kubemetes environment.
- Manage Jira, Confluence, OpsGenei and StatusPage environments
- Fine-tune the environment for top performance
- Work with Project owners and other stakeholders to introduce new plug-ins or other desired changes to configuration
- Create an entire project scheme set from concept to functional operation
- Implement Groovy customizations whti Scriptrunner and Jira Automation
- Preform upgrades to core applications such sa JIRA, Confluence and JIRA Service Desk
- Alter application configurations ofr additional application functionality
- Troubleshoot error logs within the application server to resolve application issues or downtime
- Atlassian
- Jira
- Confluence
- Groovy
- Big Picture
Instituto Superior de Engenharia do Porto
Porto, Portugal
Teacher
2022 - Present
- Software Development / Operations
- Teaching
- REST API
- Swagger
- DevOps
- Jenkins
- Docker
- Kubernetes
Vestas - Alten
Porto, Portugal
Principal Atlassian Consultant
2023 - 2024
- Write custom code in Groovy to integrate with other internal and external applications.
- Produce custom reports and perform system health checks.
- Engage with vendors and Support teams to resolve application issues on escalated problems.
- Analyze, review, and document current functionality to determine potential areas of improvement.
- Perform application and system administration tasks, including data backups and scheduled jobs.
- Test new versions of the tools and plug-ins to ensure compatibility.
- Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
- Maintain and update documentation related to architecture, operations, and support
- Atlassian
- Jira
- Confluence
- Groovy
- Big Picture
VHI - NR3
Dublin, Ireland
Lead Atlassian Administrator
2022 - 2023
- Lead and support all administrative functions of Jira and Confluence
- Provide creative cloud architecture and coding solutions, participate in the entire application life cycle from design to development, testing, deployment, and support of various applications
- Develop, automate, and deploy standard and custom solutions to functional users.
- Write custom code in Groovy to integrate with other internal and external applications.
- Produce custom reports and perform system health checks.
- Create Jira projects, workflows, permissions, notifications, and custom fields
- Engage with vendors and Support teams to resolve application issues on escalated problems.
- Mentor and train junior team members to become SMEs
- Maintain and update documentation related to architecture, operations, and support
- Atlassian Cloud
- Jira
- Confluence
- Jira Service Managment
- Forge
Mercedes-Benz.io
Lisbon, PT
Atlassian Expert
2021 - 2022
- Providing access (and instructions) to our Atlassian tools to every program/product within the scope
- Maintaining Service Desk as first point of contact for the regions & markets
- Creating and configuring internal and external projects and spaces within Jira & Confluence
- Creating and customizing workflows, screens, custom fields, permissions and automations
- Coaching/Guiding in JIRA and Confluence
- Ensuring and observing the compliance of the Atlassian toolsets according to Daimler policies and processes
- Being responsible for the Atlassian support (1st - 3rd level)
- Ensuring the usage of best practices and avoid implementations with potential for performance degradation
- Managing Atlassian plugins (consult, install, configure, maintain)
- Creating ScriptRunner automations/customizations
- Developing and maintaining scripted customizations
- Providing developed tools and workflows
- Monitoring security reports from Atlassian
- Evaluating consistency and performance impacts
- Ensuring maintainability of the code base
- Jira
- Confluence
- Data Center
- Groovy
i2S Insurance Knowledge
Porto, PT
Atlassian Administrator
2013 - 2021
- Maintain, Configure and Develop solutions on Atlassian Stack (Jira, Confluence, Crowd)
- Develop and maintain reporting platform to aggregate data between applications
- Identify and Implement requirements to enforce company processes and daily tasks
- Managing a junior developer on implementing new requirement on custom ERP
- Jira
- Confluence
- Crowd
- Atlassian SDK
- Linux
CCG Centro de Computação Gráfica
Porto, PT
Research and development
2013 - 2013
- Java
- Spring
- Hibernate
Spotfokus
Porto, PT
Programmer
2012 - 2013
- PHP
- MySql
- Drupal
- Joomla
VirtualWelt
Porto, PT
Programmer
2011 - 2012
- Java
- Spring
- ZKoss
- Hibernate
Education
Master in Computer Science
Instituto Superior de Engenharia do Porto - Instituto Politécnico do Porto
2017 - Current
Engineer Degree in Computer Graphics
Escola Superior de Tecnologia e Gestão - Instituto Politécnico de Viana do Castelo
2008 - 2011
- +351 961 455 971
- [email protected]
- jpfelgueiras.com
- Portugal
Skills
- Atlassian
- Jira
- Confluence
- Crowd
- Atlassian SDK
- Forge
- Programming
- Groovy
- Java
- JavaScript
- Maven
- Developer Tools
- Git
- Docker
- Jenkins
- DataBase
- PostgreSQL
- MySql
- MS SQL
Languages
- PortugueseNative
- EnglishC2
- SpanishB1
Interests
- Touring
- Lego
- Hi-Fi
- Travel
- Hiking
- 3D Print